Politique d’expédition
Last updated: September 1, 2023
We’re committed to delivering your order promptly and keeping the experience smooth and transparent. Please review our shipping terms below.
Order Processing
All orders are processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed the following business day.
Shipping Times
Delivery typically takes 7–14 business days, depending on your location and the time of year.
Please allow for potential delays during high-demand periods such as Black Friday, Christmas, or promotional events.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the weight of your order.
From time to time, we offer free shipping promotions on qualifying orders.
Tracking Your Order
Once your order ships, you’ll receive a shipping confirmation email with your tracking number.
You can also use the Track Your Order page on our website to monitor the status of your shipment.
No Duties or Import Taxes
We’re happy to confirm that no customs duties or import taxes apply to your order — the price you see at checkout is final.
Delays
While most orders arrive on time, occasional delays may occur due to:
- Peak shopping seasons
- Local courier service disruptions
- Weather or transit issues
If your order is significantly delayed, we will notify you via email.
Need Help?
If you have any questions about your delivery, please visit our Contact Us page and our support team will assist you.